Impact Report
People as Foundation
a. Building Sustainable Growth from Within
At VNG, people have always been at the heart of our sustainable growth. Our primary ambition remains steadfast: to become the best place in Vietnam for people to work, to learn, and to grow. Guided by the philosophy 'to go far, go together,' we believe the future strength of our organization is determined by the quality of the team we build and nurture today.
We choose to walk this journey with our people — because every step of growth they take is what moves VNG forward.
In 2025, as AI reshaped the way work happens at a speed and scale that few anticipated, VNG people's strategy was executed with real depth: investment directed toward quality rather than headcount, culture rather than just compliance, genuine belonging rather than obligation.
1. Hiring for Long-term Potential
At VNG, we look beyond immediate excellence to prioritize long-term potential. We value candidates with an open mindset, a hunger for learning, and the adaptability required to deliver tangible impact.
In 2025, first-year attrition declined significantly, proving a signal that the fit between candidate and organisation is improving in ways that matter over time.
VNG is making a deliberate, strategic investment in the next generation of talent through our Fresher Program, running simultaneously across multiple Business Units. Furthermore, we have formalized a strategic partnership with Vietnam National University (VNU) under a 'three-party model'. This collaboration serves as a practical and replicable blueprint for university-enterprise synergy, reflecting VNG’s commitment to elevating the quality of the nation's technology workforce.
2. Building the Framework that Lets People Flourish
- two-way planning process: leadership sets the long-term direction, and Business Units translate that into concrete action plans for their own terrain.
- Bi-directional strategic planning: continuous adaptation through top-down guidance and bottom-up execution, with rolling forecasts spanning the next 4-6 quarters.
- Culture of empowerment and connectivity: encouraging open communication and decentralizing decision-making to empower teams at all levels.
3. Turning Difference into Advantage
- A flexible environment that respects individuality while prioritizing synergy to optimize collective outcomes , tailored for a multi-generational and multi-national workforce.
- Experience-centric benefits - focus on employees' actual needs and motivations through flexible, timely support at every stage of their journey.
- Open communication & psychological safety - strengthen direct engagement with leadership to foster long-term, sustainable human development.
4. Learning as an Organisational Expectation, Not an Individual Benefit
With 'Embracing Challenges' as a core value, VNG is committed to investing in new frontiers where our teams can learn through trial and error. Our conviction is clear: an organization only matures through real-world setbacks. The journey to becoming a true technology powerhouse requires us to build our own products and master core technologies in-house—even when the path is risky, costly, and far from smooth.
VNG's learning ecosystem is designed in layers to meet the specific needs of every group. New hires focus on orientation and foundational skills; specialists deepen their expertise and share knowledge within their respective units; and leaders are equipped with systems thinking and strategic guidance through the Leadership Matters program.
In parallel, VNG Campus provides students with hands-on learning and real-world project experience under expert guidance, while initiatives such as VNG Code Tour and the Fresher program continue to strengthen engagement with top-tier universities.
As AI finds its way into every corner of how work gets done, VNG has made a deliberate double investment: in the tools that help people move faster, and in the qualities that technology cannot replicate. Since 2024, VNG has been extending AI account access to employees — starting selectively, now expanding to Enterprise accounts — alongside a data security policy and foundational AI training at the team level, ensuring that as capability grows, so does responsibility.
Beyond technological infrastructure, VNG focuses on building a continuous learning environment where every employee has equal growth opportunities. Sustainable professional value is shaped by self-direction, learning discipline, and adaptability—core attributes nurtured throughout the entire organization.
In parallel, our internal communication system is strategically developed across five official channels, ensuring accurate, promptly, and consistent information flow. A comprehensive Communication Code of Conduct has also been established to promote professional, transparent, and responsible communication company-wide.
Looking Ahead
As AI grows more capable, VNG believes the more important question isn't what it will replace — but what people will build that AI cannot. Alongside the expansion of AI applications, VNG remains steadfast in its investment in human-centric values: trust, meaningful work, and human connection.
Rather than relying solely on experienced hires, VNG has chosen to go deeper with the next generation — building structured development pathways and giving people real ownership from the day they arrive. And as each person in the organisation grows, the collective potential grows. That is what keeps VNG moving forward.